Outstanding Collision Repair
Outstanding Collision Repair Support When You Need It Most [customer story]
Back in July 2021, Erin came into our shop after a minor incident that saw the left rear door, quarter, and bumper of her 4WD with a few dents and scrapes. Wanting to have the collision damage repaired as soon as possible, our team was able to connect with Erin right away to confirm the date and time to provide a quote.
Collision Repair Quote & Insurance Claim Management
Upon inspection, it was clear that we would be able to repair her vehicle and that no additional components needed to be ordered. Connecting with both the client and her insurance company, the Busselton customer support team managed the entire collision repair and insurance claim process – providing peace of mind for Erin.
Quality Collision Repair and Customer Service
Less than four weeks later, Erin returned with her car for the scheduled repair—knowing that the service time was expected to be one week. As discussed, her car was repaired, painted, inspected, and polished ready for collection within 7 days.
Providing outstanding customer service and quality repairs is of paramount importance to Busselton, this is why we ask for feedback from every client. As she puts it, this particular service was worth a 5-star review:
“Can’t see any trace of damage. Awesome job. [The Busselton team] were very professional, kind and [have] helpful staff. [Also], the messaging service kept me well informed with progress [and] communication from staff was almost immediate from the moment the claim was made.”
From quick quote turnaround to reliable repairs and outstanding customer service, Busselton is prepared to go the extra mile to ensure our customers have peace of mind through the entire process. We do this through open and consistent communication with our clients on the repair and claims process.
Why Busselton Panel and Paint for Collision Repair
With over 20 years in business, our expert team has the experience, knowledge, and skills needed to get your vehicle back into pre accident condition as quickly as possible. We understand how stressful it can be to manage your insurance claim after a motor vehicle accident. Our experienced team provide extra support when our clients need it the most.
